Shipping

PROCESSING TIME

Please allow 3 business days for your order to be proceed.
Shipping time may increase during holidays and other peak seasons.

SHIPPING TIME
GERMANY

1-3 business days.

EUROPE

3-6 business days.

INTERNATIONAL

4-7 business days.


SHIPPING RATES
GERMANY

5€ for all orders in Germany.
Free shipping on orders over 100€ within Germany.

EUROPE

20€ for european delivery.

INTERNATIONAL

25€ for international shipping.
*We do not ship to P.O. boxes.
*We do not ship to Morocco.


FAILED DELIVERY/RETURNED TO SENDER

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Jay Blanc) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.


DAMAGED/OPENED BOX

If you receive your package, and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. Please submit a claim via the courier used to ship your order.